Terms of Service
These terms and conditions cover use of the taohongzhai.com website ("our Site"). By accessing any page of our Site, you understand and agree to be bound by these terms and conditions.
We respect the intellectual property of others, and we ask our customers to do the same.
By using our Site, you are representing that you have full rights to use the copy, design, and images in your piece without infringing the intellectual property rights of third parties. You also recognize that subject matter does not have to bear a copyright notice in order to be protected by copyright law, so absence of such notice does not necessarily assure a right to reproduce. You further warrant that no copyright notice has been removed from any material used in preparing your Content for reproduction.
You agree to indemnify and hold taohongzhai.com and our subsidiaries, affiliates, officers, agents, business partners or employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, or transmit through our Site.
100% Satisfaction Guarantee Terms and Conditions
If for any reason
you aren't fully satisfied
with your printed piece, we will either reprint it or provide a refund, with the following terms and conditions:
- Full refund guarantee does not apply to shipping claims. We will reprint orders damaged or lost by UPS or FedEx.
- We reserve the right to have you return the original order, at our cost, before reprinting or refunding your order.
- Maximum refund per order or customer is $2500. The only remedy for problems with orders over $2500 is reprinting of the order to correct product defects. We are always reasonable to work with on orders of any size, but the lawyers made us put this part in to protect ourselves from possible fraud.
- This guarantee is limited to reprint of the original order quantity or refund of the purchase price of the order. We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
- This guarantee does not cover fees for mailing service or postage or associated incidental or consequential damages or claims. taohongzhai.com is not liable for U.S. Postal Service errors, including loss or delay.
Cancellation and Correction Fee Policies
You may cancel your order anytime prior to approving your proof without incurring any charges. Full payment is due after your proof is approved.
If you find problems with your proof, you can either send us a corrected file or submit up to two rounds of minor corrections for us to make at no charge. Extensive corrections and/or design work may be subject to additional fees. Of course, there is never a charge for any corrections needed as a result of any errors we introduced in preparing your proof.
You agree to not use our Site to send, upload, post or otherwise transmit any Content that violates any applicable federal or state laws. We do not control the Content posted by Customers and we do not guarantee the accuracy, integrity or quality of the Content.
You acknowledge that we shall have the right to refuse to print any Content that violates this agreement or may otherwise be obscene or objectionable. You further acknowledge that we may disclose Content if required to do so by law or in the good faith belief that disclosure is necessary to comply with legal actions or claims, or to protect the rights, property, or personal safety of our business, our customers and the public.
When you, or someone on your behalf, orders a print item under your account, you grant us the license to access and store the digital files for use in processing print orders. You agree that we have no responsibility or liability for the deletion or failure to store any Content transmitted to our Site. We may also from time to time include customers' printed pieces as samples of our products on our website or in our sample packet. You agree to grant us permission to display or mail samples of your piece(s) unless you specifically request that we do not include them in our samples.
Use of Design Templates
The pre-designed electronic templates available through this site are licensed by taohongzhai.com for use by its customers. Licensed products include pre-designed electronic template documents that you may modify on our server prior to downloading (each a "Template Design") and logo designs.
Any use of the template design Site, Content and/or Products not expressly ized by or in breach of these terms constitutes infringement of copyright and other intellectual property rights entitling us and our Licensors to exercise all rights and remedies available under any jurisdiction. Pornographic, defamatory or otherwise unlawful use of Content or Products is strictly prohibited.
You agree to comply with any applicable laws or industry codes. Template Design Content or Products shall not be incorporated into a logo, trade mark or service mark belonging to, the property of or registered by any third party. You may not falsely represent, expressly or impliedly, that you are the original creator or of any Content or Product or that you have any other right, title or interest in the Site, Content or Products, including design elements in the logo design tools. You may not reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Products.
We provide no warranty of any kind that a logo or design created by use of this Site will not infringe or be subject to the claim of infringing any trademark or other rights of another party.
You are entitled to download low-resolution files of the selected Template Design. taohongzhai.com shall own the electronic high-resolution PDF file resulting from your placing an order using the customized Template Design. You may purchase the high-resolution PDF upon request.
Mailing List Rentals
When we provide a Mailing List for your direct mail marketing campaign, we offer a deliverability guarantee of 92% on Business to Consumer lists and 85% on Business to Business lists if mailed within 30 days of the order. Deliverability applies solely to the accuracy of the mailing addresses themselves and not to the accuracy of any other element of the mailing list, including, but not limited to, contact names and/or any other demographic/firmagraphic criteria or element.
taohongzhai.com has entered into Agreements with third party vendors for the marketing and delivery of certain Data Products including Mailing Lists. You acknowledge that the Data contained in the Mailing Lists shall at all times remain the intellectual property of the third party vendor and that you have no proprietary rights to this Data or Products.
At your request, we will happily provide you an electronic copy of the mailing list we obtained for you. It is your responsibility to use this list in the manner for which it was rented which may be single use, two times use, or unlimited use within 1 year from the List creation date. Mailing Lists may be seeded to detect unized use. The Mailing List may be used only for your marketing purposes and may not be transferred or sold to other parties.
We agree to maintain the confidentiality, safekeeping and protection of confidential information contained in your mailing list, whether rented from taohongzhai.com or supplied by you. Your list(s), while in our possession, shall be used only per your instructions. The use of this list(s) shall be limited solely and exclusively to the agreed upon mailing. taohongzhai.com in no way acquires ownership or rights to further usage of these names.
Limitation of Liability
In no event shall taohongzhai.com, nor any third party vendor, be liable for any incidental or consequential damages arising from the use of our Mailing Services including Mailing List rentals.
Taxes, Duties, and Customs Fees
You are responsible for any applicable taxes, duties or customs fees that may be assessed by your national, state, or local government, or by the shipping carrier.
Currency Conversion Fees
Your actual order cost will depend on your credit card bank rates and transaction and commission fees from your bank.
No information we collect for order processing or from inquiries is shared with any other company or website. Your information is only used to contact you when necessary, or to provide news, special offers or invitations to participate in customer surveys or testimonials. You may opt-out of receiving non-order related communications on our Unsubscribe page.
Credit Card information is only used to bill you for products and services ordered. Our secure shopping cart uses the latest secure server technology. Your order is submitted and retrieved with a secure connection to our server and remains secure at all times.
The Software and all pages within our Site are the property of taohongzhai.com. "taohongzhai.com" and respective logos are trademarks and/or service marks owned by taohongzhai.com. All other trademarks, service marks and logos used on our Site are the trademarks, service marks or logos of their respective owners.
Permission is granted to download and use content on our Site for private, non-commercial use only, without alterations. You can host or include the material and summary on your site or e-publication, with the link to the taohongzhai.com URL. You acknowledge that you do not acquire any ownership rights by downloading or republishing copyrighted material from our Site. If you have further questions on referring to our content including our logo, please contact firstname.lastname@example.org
or call 800-930-2423 and ask for the Marketing Team.
Links and Dealings with Third Parties
We choose our third-party affiliates linked from Our Site carefully to ensure they provide quality products and services. You acknowledge your understanding that your access to and use of any third party website linked from our Site will be governed by the terms and conditions belonging to that third party.
We occasionally use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
We also engage a third party partner for the purpose of identifying users and
delivering to them marketing on our behalf (e.g. email or direct mail). Our
partners may collect information directly from your device, such as your IP
address, device ID, and information about your browser or operating system;
may combine personal and non-personal information about you with
information from other sources; and may place or recognize a unique cookie
on your browser. This activity enables them to identify you to facilitate the
delivery of marketing on our behalf. To opt out of recognition services provided by our partner LiveRamp, please
go to https://liveramp.com/opt_out/. To opt out of third party cookies, please
go to http://www.aboutads.info/choices.
taohongzhai.com, Inc. (collectively, "PFL", "we" or "us") respects the privacy of its customers and business partners. The PFL Notice of Privacy Practices (the "Privacy Statement") describes the information that we collect, how we obtain and store the information, and the ways we may use or share that information. This Privacy Statement also describes the measures we take to protect the security of the information and how we can be contacted about the information we collect from or about you.
This Privacy Statement only covers our privacy practices with respect to the collection, use, storage, and sharing of information obtained: (i) through the PFL websites (collectively, our "Website"), Customer Service, or marketing and sales initiatives; (ii) through the use of our hosted software applications (the "Subscription Services") and related support services ("Support Services") that we provide to Customers. In this Privacy Statement, the Subscription Services and the Support Services are collectively referred to as the "Services."
3. For the purposes of this Privacy Statement:
- "Customer" means any entity that purchases the Service.
- "Customer Data" means the electronic data captured, provided, or uploaded into the Subscription Services by or for a Customer or its legally designated Users.
- "Visitor" means a visitor to the Website or user of Customer Services.
- "User" means an individual legally ized by a Customer to access and use the Subscription Services.
- "User Data" refers to content or materials you post, submit, contribute, publish, display, or make available to us, transmit to others on or through our Services or public forums.
Personally identifiable information such as name, contact information, username and password is stored for access to and use of the Services. This information is kept secure, using industry standard practices, on our private servers and is only used to assist you in accessing your account. No information is shared outside of the PFL system unless specifically ized by you or in response to a court order from a court of proper jurisdiction.
a. How We Obtain Information
i. Information you provide to us:
- When filling out forms on our Website we collect personal information, including, but not limited to, name, mailing address, email address and telephone number.
- When you post User Data to our social media, participate in bulletin boards, blogs, comment threads, forums or other interactive features, register, or request further information or services from us.
- When you enter a contest or promotion we sponsor.
- When you report a problem with our Website.
- When you contact us.
- When you complete our surveys.
- Other information you may submit to us related to your use of our Services from any source, for example, through email or messaging services.
ii. Information we collect through our Subscription and Support Services:
- General information, including a Customer's company name and address, and the Customer's representative's contact information ("General Information") for billing and contracting purposes.
- Information and correspondence our Customers and Users submit to us in connection with Services or other requests related to our Service.
- Information we receive from our business partners or third-party affiliates in connection with our Customers and Users use of the Services or in connection with services provided by our business partners on their behalf, including configuration of the Subscription Services.
- Aggregated data captured from our Customers and Users during use of the Subscription Services or server logs in support of the Subscription Services.
b. How We Use Information Collected
- To provide you with information, products or services that you request from us or we determine, at our sole discretion, will be of interest to you.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- For industry analysis, benchmarking, performance and usability analytics, marketing, and other legal business purposes.
c. How We Share Information Collected - We may disclose personal information that you provide to us, to the following third parties:
Vendors, business partners and service providers we use to support our Services or business efforts or third-parties which provide services on our behalf.
In the event of merger, acquisition, or any form of sale or transfer of some or all of our assets (including in the event of a reorganization, dissolution or liquidation), in which case personal information held by us about our Visitors will be among the assets transferred to the buyer or acquirer. Customers will be notified prior to any such event.
d. We may also disclose personal information to third parties in order to:
- Comply with any court order issued by a court of proper jurisdiction.
- Protect the rights, property, or safety of PFL.
- We will not sell, rent trade or share Customer information with third parties for their promotional purposes.
5. Public Forums and Social Media
6. Communication Preferences and Choices
We provide certain choices regarding the information Visitors provide to us. We have created some mechanisms to provide you with control over your information when using our Website. First, if you do not wish to have your email address used for promotional purposes by PFL, you may withdraw consent at a later time by contacting our Website or Customer Service.
Second, you may contact our Website or Customer Service to request changes to any personal information that you have provided to us in connection with the Website or Services. We will use reasonable efforts within the scope of our business and technology practices to respond to such requests for correction or updates to personal information.
7. Customer Data
We may use Customer Data to provide the Services, including updating and maintaining the Subscription Services and providing Support Services. Notwithstanding anything else to the contrary in this Privacy Statement, we will not use, disclose, review, share, distribute, transfer or reference any Customer Data except as permitted in the Customer Agreement or as required by law.
8. Communication Preferences and Choices and Accessing and Correcting Your Personal Information
Since each Customer may control over the information collected, including any personal information, it collects from its Users, how that information is used and shared, and how that information can be changed, Users of the Subscription Services must contact the applicable Customer administrator with any inquiries as to how the Customer uses and discloses personal information and how to access or correct personal information contained in Customer Data.
To access or correct any personal information Customer has provided as part of the General Information, the Customer should contact their account representative or Team.
a. Security Statement
PFL uses industry standard procedures and processes to protect the personal information obtained through the Website and in connection with the Services from loss, misuse and unized access, disclosure, alteration and destruction.
b. Third Party Websites and Applications
PFL Services may link to websites that are not owned or controlled by PFL. As such, this Privacy Statement does not apply to information collected when visiting any third party site or by any third party application that may link to or be accessible from the Website. This Privacy Statement also does not cover the use or disclosure of any information stored in the Subscription Service when hosted by the Customer.
c. Changes to Our Privacy Statement
PFL reserves the right to update or change this Privacy Statement from time to time. Any updates or changes to this Privacy Statement will be posted to the 币圈平台哪个好用home page, and any other places we deem appropriate to assist you in being aware of what information we collect, how we use it, and under what circumstances, if any, we share it. We reserve the right to modify this Privacy Statement at any time, and it is the sole responsibility of the Customer, Visitor, or User to review this Privacy Statement frequently. If we make material changes to this policy, we will attempt to notify you of such change on our 币圈平台哪个好用home page prior to the change becoming effective. Your continued use of the Website or Services is deemed to be acceptance of all updates or changes we make to this Privacy Statement and as such, we ask that you review the Privacy Statement periodically for any updates or changes that we may have made.
d. Contact Information
To inquire or comment about this Privacy Statement and our privacy practices or if you need to update, change or remove your information, contact us at:
Attn: Privacy Officer
100 PFL Way
Livingston, MT 59047
GDPR Statement of Compliance
The General Data Protection Regulation ("GDPR"), which will become enforceable on May 25th, 2018, aims to strengthen the security and protection of personal data in the European Union ("EU"). This rule clarifies how the EU personal data laws apply even beyond the borders of the EU and will replace the European Privacy Directive and national legislations accordingly. Any organization that works with EU residents' personal data in any manner has obligations to protect the data. taohongzhai.com, Inc. ("PFL") is well aware of its role in providing the right tools and processes to support its users and customers in order to meet their GDPR mandates.
At PFL, we have demonstrated our commitment to data privacy and protection by meeting the industry standards for PCI, HIPAA, SOC 1 and SOC 2. We recognize that the GDPR will help us move towards the highest standards of operations in protecting customer data and PFL attests that we will comply with applicable GDPR regulations as a data processor by the May 25th, 2018 enforcement date.
PFL GDPR Roles and Employees
PFL has designated Casey Bartz, Chief Technology Officer, as our Data Protection Officer (DPO) and has a dedicated internal team of cross-functional stakeholders to develop and implement our roadmap for GDPR compliance. The team is responsible for promoting awareness of the GDPR across the organization, assessing our GDPR readiness, identifying any gap areas and implementing the new policies, procedures and measures.
PFL understands that continuous employee awareness and understanding is vital to the continued compliance of the GDPR. We have incorporated GDPR specific content to PFL's onboarding and annual employee training programs.
PFL GDPR Readiness
Our readiness initiatives include:
- Designating data privacy roles
- Building on existing security policies, processes and controls
- Providing visibility and transparency
- Enhancing data integrity and security
- Portability and transferability of data
- Identifying personal data
- Encrypting, anonymizing or deleting user data and
- Creating provisions for data subject's rights.
PFL Users and Customers
Compliance with the GDPR requires a partnership between PFL and our users and customers in their use of applicable PFL services. In this context, PFL will act as a data processor and our users and customers will act as data controllers. Working together, we hope to explore opportunities within our relevant service offerings to support our users and customers in meeting their GDPR obligations. PFL encourages partners and customers to independently familiarize themselves with the GDPR. Please direct questions or comments regarding PFL's data privacy program to PFLTrust@PFL.com
Request a copy of the data that we have stored about you or request that your data be removed from our system.